Xenoblade Chronicles X: Definitive Edition saddens JRPG fans with "really disappointing" Switch 2 upgrade that's "worse than the Wii U version" – and Nintendo is apparently offering refunds in turn
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Anna Koselke
2026-02-23
Xenoblade Chronicles X: Definitive Edition became the first in the 16-year-old JRPG series to get a Switch 2 upgrade on February 19 – but fans have already taken issue with what they now dub a "very disappointing" purchase, reportedly prompting refunds from Nintendo.
The base game itself broke free from Wii U prison one year ago with a well-received Switch 1 port, the Definitive Edition, only to now be revamped in 2026 with improved visuals once again for Nintendo's new console – or, at least, that was the plan. Folks aren't exactly thrilled with the upgrade, which is supposed to feature a shiny 4K resolution "at a smooth frame rate of up to 60 FPS" when docked and the same frames with 1080p in handheld mode.
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So, what has come of all this? Refunds, apparently. In mere days post-launch, people are alleging that Nintendo is indeed granting refund requests to saddened fans. A thread on the matter outlines how one player apparently managed to snag their money back, with comments showing others claiming to have also received a refund. They state that they asked for the refund while "saying that the image quality of the upgraded version is worse than the original game (which is true)."
The poster continues: "They said that they normally don't refund digital games but can do in this case after analyzing the problem." They explain that they requested a refund in the first place due to the Switch 2 Edition not being the "Nintendo quality I expected," and people replying largely agree. Some call the upgrade "really disappointing," while others amusingly declare, "it looks worse than the Wii U version" from 2015. Another writes: "This is not OK for charging $5."
Unsurprisingly, though, not everyone agrees. Various responses show players who are happy enough with the upgrade – but with so many evidently disappointed fans, I wouldn't be too surprised myself if Nintendo really was offering refunds.
Looking for more? Have a quick browse through our roundup of the best JRPGs to play right now – if you're done with Xenoblade Chronicles X, of course.
BananaWizard
Apr 29, 04:22 AM
This is calming I forgot. yada yada yada
coffeeonmars
Feb 23, 08:52 PM
[No comment] 😂 Autosaves are bad. well, that's about it. played it, loved it.-
toasterDreams
Feb 23, 08:22 PM
;superb yeah meh, it's okay i guess.
wowsofunny
Feb 23, 07:52 PM
perhaps %This is terrible! Good tutorials. Cool characters.
fakePenguin
Feb 23, 07:12 PM
gtg The gameplay is fire
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